A standard HP Care Pack (warranty extension) may provide you with basic coverage but it is important to consider upgrading it with some add-ons. While extending the HP warranty, carefully decide by analysing your usage and work environment. The HP Care Pack Add-ons are recommended for people with a higher chance of unforeseen damages like a liquid spill or work a lot on the go.
Read along to know everything about HP Warranty Add-ons.
What is an Add-on in HP Warranty Extension?
While the HP Hardware Warranty Plan secures you against damages to your HP device, it may miss out on a few unforeseen damages such as accidental damage, battery issues, data recovery etc. This is where Warranty add-ons become important. These add-ons are available for an additional cost and are clubbed with your HP Warranty.
List of Add-ons
Accidental Damage Protection
It never hurts to be extra cautious. The Accidental Damage Protection (ADP) program enhances the protection of your laptop from unexpected accidental falls, spills, or sudden electrical surges. This helps keep your device safe and your mind at ease with just a click away from our HP support team, whenever you need.
Battery Replacement
The HP Battery Replacement add-on included the cost of a new battery, the technicianโs visit and 1-year warranty on the battery. Most HP batteries are internal and can only be replaced by a professional technician to avoid damaging fragile internal components and electrical systems due to electrostatic discharge.ย
Data Recovery
The data recovery feature provides data recovery in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware. Data can be recovered from hard disk and solid-state drives installed on your HP device.
*Please note that all the add-ons mentioned above may or may not be available with all HP Warranty Extension Plans. Connect with our team to check availability.
Benefits of Add-on Covers
HP Warranty add-ons are useful and offer additional financial protection. Here are some of the primary benefits:
- Comprehensive Coverage: Extends beyond the limitations of a standard warranty, covering a broader range of issues.
- Reduced Downtime: Ensures that problems are addressed quickly, minimizing disruption to your work or personal use.
- Priority Service: It provides faster service and support compared to standard warranty holders.
- Expert Support: Access to HPโs network of certified technicians and genuine parts ensures high-quality repairs and support.
- Cost Savings: Avoids the high repair or replacement costs associated with accidental damage or replacing battery.
Frequently Asked Questions
- Do add-ons increase the cost of the HP Warranty?
Yes, the add-ons increase the cost of the HP Warranty as they allow you wider coverage in case of unforeseen circumstances. - Is there a different claim procedure if I buy the add-ons?
No, the process to raise a complaint for repairs does not change. You can call the HP toll-free number (18002587170) to raise your issue. - Why is an add-on cover important?
The HP Warranty Extension covers you for all manufacturing defects and does not include damages caused due to accidents, battery, or even data deletion. However, these add-ons offer support. For example, if you accidentally spill water on your HP device, it will be covered only if you have an HP Warranty with an Accidental Damage Protection add-on. - Is it mandatory to buy an HP Add-on?
No, it is not mandatory but it is highly recommended to have these add-ons as they offer wider coverage against damages.
