Why is ARM Infoserve India contacting you for the HP Care Pack? Is it Legitimate?

Introduction: Why You’re Receiving Calls from ARM Infoserve India

If you recently purchased an HP laptop, desktop, or printer, you may have received a call from ARM Infoserve India about extending your device’s warranty through HP Care Pack. Naturally, you might be wondering:

• Why is ARM Infoserve calling me instead of HP?
• Is ARM Infoserve legitimate?
• Should I trust them with my warranty extension?

We’ve worked with HP’s technical support for years, and have seen firsthand how many customers hesitate when they receive these calls. Some worry about scams, while others believe only HP should contact them directly. Let us assure you—ARM Infoserve is an authorised HP partner responsible for handling HP Care Pack sales in India. This blog will explain everything you need to know.

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What is HP Care Pack?

Before addressing why ARM Infoserve is calling you, let’s first understand HP Care Pack and why it matters.

What Does HP Care Pack Cover?

HP Care Pack is an extended warranty and support plan designed to give you peace of mind after your device’s standard warranty expires. Depending on the plan, you can get:

• Extended hardware warranty beyond the standard HP coverage.
• Onsite repair services at your home or office.
• Accidental damage protection for drops, spills, and electrical surges.
• Priority technical support to resolve issues faster.

Why Should You Extend Your HP Warranty?

Many HP Users assume they don’t need an extended warranty—until something goes wrong. We’ve had HP Users come to us with motherboard failures or battery issues just after their standard warranty ended, leaving them with costly repairs. With HP Care Pack, you avoid unexpected expenses and keep your device running smoothly for years.

Why is HP Not Calling You Directly?

HP’s Sales Strategy for Warranty Extensions

HP is a global company with millions of customers. Managing direct sales of warranty extensions for every device would be challenging. Instead of handling this internally, HP outsources HP Care Pack sales to authorized partners like ARM Infoserve India.

This ensures:
✅ Customers get dedicated support for warranty-related queries.
✅ HP can focus on product innovation and service improvements.
✅ Sales partners can inform HP Users about the benefits of extended warranty plans.

HP trusts its authorised sales partners to handle these services efficiently, ensuring every user receives genuine support.

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Who is ARM Infoserve India?

ARM Infoserve: HP’s Authorized Sales Partner

ARM Infoserve India is a trusted and authorised HP partner specialising in selling HP Care Pack warranty extensions. We are officially responsible for reaching out to HP users in India whose devices are approaching the end of their standard warranty.

Many customers search online, “Is ARM Infoserve legitimate?” The short answer is yes—we are not a third-party repair company or an unauthorised seller. We are directly linked to HP for warranty extension sales.

Why is ARM Infoserve India Calling You?

If you receive a call from ARM Infoserve, it’s likely because:

📌 Your HP device’s warranty is about to expire, and you’re eligible for an extension.
📌 You recently purchased an HP device, and they want to inform you about extended warranty options.
📌 You registered your HP product, and your details are in HP’s database for service updates.

ARM Infoserve is simply fulfilling its role in HP’s service ecosystem—helping HP users extend their warranty for better device protection.

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Is ARM Infoserve India Legitimate? How to Verify

Many customers worry about scams or fraudulent calls, which is understandable. Here’s how you can verify the legitimacy of an ARM Infoserve representative:

1. Check the Official Communication Channels

• Official emails from ARM Infoserve will use a business domain and not generic email services (e.g., Gmail or Yahoo).
• Connect with us on our official WhatsApp on 9560207904 to confirm the identity of our Sales Representative.

2. Ask for Your HP Device Details

Since ARM Infoserve is an HP partner, they will have access to your device’s purchase and warranty status. If the caller knows these details, it’s a strong sign they are legitimate.

3. Contact HP Directly for Confirmation

Still unsure? You can always call HP customer support (1800 425 4999) or visit the HP India Partner Website to verify ARM Infoserve’s role in selling HP Care Pack.

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Common Myths About HP Care Pack Sales

Myth 1: Only HP Can Sell HP Care Pack

Many customers assume that only HP should handle warranty extensions. In reality, HP delegates these sales to authorised partners like ARM Infoserve.

Myth 2: You Don’t Need an Extended Warranty

Many users regret not purchasing the HP Care Pack when they experience hardware failures. HP Care Pack saves you from unexpected repair costs.

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What to Do If You Miss a Call from ARM Infoserve India?

If you missed a call from ARM Infoserve regarding HP Care Pack:

📌 Call them back – They will explain your device’s warranty status and available plans.
📌 Message us on WhatsApp – You can message your HP Device’s serial number.
📌 Email us – You can share your requirement on email at info@arminfoserve.com

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What HP Customers Say About ARM Infoserve India and HP Care Pack

SOMNATH GHOSH | 3 years ago

My experience with ARM infoserve india pvt. Ltd. in extending the warranty of my hp laptop is very nice. Mr. Karthik, one of the executives, helped me a lot in the warranty extension process. He had cleared my every doubt in a friendly way. Thank you very much Kartik ji.

abhay natoo | 2 years ago

Authentic hp gold partner.

Sangeeta madam is very cooperative and helped resolve my invoice issue, and answered all my doubts.

Kudos to especially Sangeeta.

3270-Shivam Swami | 5 months ago

Excellent Service given By the Mayank Sir, He explained everything to me very well and solved all the doubts that I had. He provided service very well.