An HP Care Pack is an official HP warranty extension service that prolongs the coverage of your HP laptop, desktop, or printer beyond the standard factory warranty. It provides onsite repair at your location, next business day priority support, genuine HP spare parts, and optional add-ons like Accidental Damage Protection (ADP) and battery replacement.

HP Care Packs are sold exclusively by HP-authorised partners. ARM Infoserve India is an HP Power Services Partner and HP Amplify Partner — one of the few authorised resellers in India licensed to sell genuine HP Care Packs. All plans are registered directly with HP and come with official HP documentation.

HP Care Pack prices in India typically start from around ₹3,000 for a 1-year warranty extension on entry-level HP laptops (HP 14/15 series, HP Pavilion), and go up to ₹45,000 or more for 3-year plans with Accidental Damage Protection on premium devices like HP EliteBook, HP ZBook, or HP DesignJet printers.

The exact HP Care Pack price depends on three factors: your HP device model, the duration of coverage (1, 2, or 3 years), and any optional add-ons you select (Accidental Damage Protection or Battery Replacement). ARM Infoserve India offers over 163 HP Care Pack plans — browse them by device to get an exact price.

The standard HP warranty (typically 1 year) is included free with every new HP device. It covers hardware defects under normal use, but may require you to bring the device to an HP service centre, has no priority response time, and does not cover accidental damage or battery degradation.

An HP Care Pack upgrades this in four key ways:

✓ Onsite service — an HP engineer comes to your home or office
✓ Next Business Day priority (on 3-year plans) — repairs happen faster
✓ Optional ADP — covers drops, spills, and accidents
✓ Battery Replacement — covers battery when it falls below 50% capacity

In short, HP Care Pack extends both the duration and the quality of your warranty coverage.

HP Care Pack covers: Hardware failures, defective components, and manufacturing faults under normal use. Onsite repair at your location. Genuine HP spare parts and all labour costs (no extra charge). Next Business Day priority service (3-year plans). Optional Accidental Damage Protection for drops, spills, and electrical surges. Optional Battery Replacement when charging capacity falls below 50%.

HP Care Pack does NOT cover: Software issues, OS errors, or data loss. Pre-existing physical damage. Cosmetic damage not caused by an accident. Consumables like printer ink cartridges or toner. Damage from unauthorised modifications or repairs. Normal wear and tear on non-battery components.

Accidental Damage Protection (ADP) is an optional add-on to HP Care Pack that covers physical damage caused by drops, spills, liquid damage, electrical surges, and other accidents. Without ADP, a standard HP warranty or Care Pack only covers hardware defects — not damage caused by the user.

ADP is available as a one-time fee added to your Care Pack plan. It covers all costs: parts replacement, materials, shipping, and labour. An HP authorised engineer will visit your location to carry out the repair. ADP is especially recommended for students, frequent travellers, and businesses with mobile workers.

The HP Battery Replacement Plan is a Care Pack add-on that covers battery replacement when your HP laptop battery's charging capacity falls below 50% of its original capacity. Normal battery degradation over time is not covered by the standard HP warranty — this plan specifically addresses that gap.

When you claim this benefit, HP sends an authorised service engineer to your location, replaces the battery with a genuine HP battery, and the replaced battery comes with a 1-year warranty of its own. This plan is available for most HP laptop models sold in India, including HP Pavilion, HP Envy, HP EliteBook, and HP Spectre series.

HP Care Pack plans are available in 1-year, 2-year, and 3-year durations. The coverage period is calculated from the date of your original HP device purchase — not from the date you buy the Care Pack.

For example: if your HP laptop was purchased on 1 January 2024 (with a 1-year factory warranty expiring 31 December 2024) and you buy a 2-year HP Care Pack, your total coverage will run until 31 December 2026. This is why buying a Care Pack while your factory warranty is still active is important — it maximises your total coverage period with no gaps.

Yes — this is called a Post Warranty HP Care Pack. HP allows Care Pack purchases even after the standard 1-year factory warranty has expired, for eligible HP device models. However, HP may require a device inspection or health check before issuing a post-warranty Care Pack to confirm the device is in working condition with no pre-existing damage.

It is strongly recommended to purchase your HP Care Pack before the factory warranty expires to avoid the inspection requirement and any potential coverage gaps. If your warranty has already lapsed, contact ARM Infoserve India for guidance on post-warranty options for your specific HP device model.

You can check your HP warranty status by visiting https://support.hp.com/in-en/check-warranty and entering your device serial number. Your serial number is on a sticker on the bottom of your HP laptop, on the original packaging, or by pressing Fn + Esc on most HP laptops.

Alternatively, use the ARM Infoserve warranty checker at arminfoserve.com/check-hp-warranty/ — it will show your current warranty expiry date and instantly display which HP Care Pack plans are compatible with your device model, making it easy to choose and purchase the right plan.

You can buy an HP Care Pack from ARM Infoserve India in three ways:

1. Online catalogue: Browse all 163+ plans at arminfoserve.com/care-pack-product/, filter by device type, and purchase directly online. Plans are registered with HP immediately upon purchase.

2. Warranty Checker tool: Use arminfoserve.com/check-hp-warranty/ to find plans specifically compatible with your HP device model.

3. Free WhatsApp consultation: Message ARM Infoserve directly for personalised guidance — especially useful if you're unsure which plan suits your device or budget.

All Care Packs from ARM Infoserve are genuine HP-registered products with official HP documentation and a SKU number traceable on HP's system.

When you raise an HP Care Pack service request, HP assigns you a case number and dispatches an HP-authorised service engineer to your location. Response times depend on your plan: Next Business Day (for 3-year plans) or within 3 business days (for standard plans).

The engineer will diagnose the issue, carry out the repair using genuine HP spare parts, and close the case. All service calls, labour costs, and parts are fully covered under your Care Pack — there are no additional charges. If your device needs to be taken to a workshop, HP will arrange pick-up and return delivery at no cost to you.

Yes, HP Care Pack with onsite service covers repairs across India — including metro cities, tier-2 and tier-3 cities, and many remote locations. HP's nationwide service network ensures that an authorised engineer can reach you wherever you are.

ARM Infoserve India coordinates HP Care Pack sales from offices in Delhi (Janakpuri and Nehru Place) and Bengaluru (Kodihalli), and works through HP's pan-India service infrastructure to ensure coverage from Kashmir to Kanyakumari.

HP Care Pack is available for a wide range of HP devices sold in India, including:

Laptops: HP Pavilion, HP Envy, HP Spectre, HP EliteBook, HP ProBook, HP ZBook (workstations), HP Chromebook, HP 14/15 Series
Desktops: HP EliteDesk, HP ProDesk, HP OMEN Desktop
Printers: HP LaserJet, HP OfficeJet, HP DeskJet, HP DesignJet
Monitors & others: Select HP monitors and accessories

ARM Infoserve India offers over 163 Care Pack SKUs covering these categories. Eligibility depends on the specific device model and whether the device's HP End of Service Life (EOSL) date has passed — you can check EOSL here.

Yes. ARM Infoserve India Pvt. Ltd. is an official HP Power Services Partner (Gold level) and an HP Amplify Partner — two of HP's highest partner certifications in India. ARM Infoserve also holds an HP Authorisation Certificate confirming it is licensed to sell HP Care Packs and HP devices across India.

This means every Care Pack sold by ARM Infoserve is a genuine HP product registered directly in HP's system. Customers can verify their Care Pack SKU number directly on HP's official portal. ARM Infoserve's team of 50+ professionals is trained and certified by HP to handle warranty registrations and service coordination.

HP End of Service Life (EOSL) is the date after which HP officially stops providing parts, software updates, and service support for a specific HP product model. Once a product reaches EOSL, HP Care Pack plans are typically no longer available for purchase for that device.

If you own an older HP device, it is important to check its EOSL date before attempting to purchase a Care Pack. You can check the EOSL date for any HP product at arminfoserve.com/hp-end-of-support-life/. This helps you understand how many more years of Care Pack coverage are available for your device and plan your purchase accordingly.