- Overview
- Specifications
- Hardware
Rapid Support:
HP’s experts are available nine hours a day, five days a week, ensuring swift repairs and assistance.
Comprehensive Service:
Covering various hardware issues, including diagnosis, repairs, and replacements.
Expert Assistance:
Access HP’s experts for efficient and reliable support, ensuring your EliteBook is restored to optimal condition.
Features
Remote Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Access to electronic support information
HP remote system access and support
Stay ahead of hardware challenges with the HP EliteBook AMC. This plan offers HP’s renowned Hardware Next Business Day Onsite Service, ensuring swift repairs and expert support to minimise downtime. Whether you need remote or in-person help, HP’s dedicated experts can resolve issues efficiently, ensuring your EliteBook remains at peak performance.
Benefits of Care pack
Trust HP’s Annual Maintenance Contract to keep your EliteBook operating seamlessly. Experience the convenience of expert support, swift repairs, and comprehensive coverage, ensuring your EliteBook remains a reliable companion for your work.
| Support type | Onsite repair |
| Duration | 1 year |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Countries/Regions Available | India |
- Overview
- Specifications
- Hardware
Rapid Support:
HP’s experts are available nine hours a day, five days a week, ensuring swift repairs and assistance.
Comprehensive Service:
Covering various hardware issues, including diagnosis, repairs, and replacements.
Expert Assistance:
Access HP’s experts for efficient and reliable support, ensuring your EliteBook is restored to optimal condition.
Features
Remote Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Access to electronic support information
HP remote system access and support
Stay ahead of hardware challenges with the HP EliteBook AMC. This plan offers HP’s renowned Hardware Next Business Day Onsite Service, ensuring swift repairs and expert support to minimise downtime. Whether you need remote or in-person help, HP’s dedicated experts can resolve issues efficiently, ensuring your EliteBook remains at peak performance.
Benefits of Care pack
Trust HP’s Annual Maintenance Contract to keep your EliteBook operating seamlessly. Experience the convenience of expert support, swift repairs, and comprehensive coverage, ensuring your EliteBook remains a reliable companion for your work.
| Support type | Onsite repair |
| Duration | 1 year |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Countries/Regions Available | India |
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.