- Overview
- Specifications
- Hardware
Prompt Onsite Replacement:
HP provides next business day onsite replacement of failed hardware units, minimizing downtime and maximizing productivity.
Reliable Support:
Rely on HP’s knowledgeable expertise and efficient service to ensure your hardware is up and running as soon as possible.
Versatile Assistance:
Access support remotely over the phone or receive in-person assistance, with support specialists ready to assist in any situation.
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components
Ensure seamless operations and uninterrupted productivity with HP 3 Year Next Business Day Service for Color LaserJet Pro MFP M479. This comprehensive service package offers upgraded service levels to enhance your warranty cover, providing peace of mind and proactive support to keep your business up and running.
Benefits of Care pack






Choose HP 3 Year Next Business Day Service for Color LaserJet Pro MFP M479 to elevate your support experience and maintain uninterrupted operations. With proactive remote diagnosis, prompt onsite support, and comprehensive coverage, you can trust HP to keep your business running smoothly.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Onsite repair |
| Duration | 1 year |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | Post warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- HP Color LaserJet Pro MFP M479dw (W1A77A)
- Overview
- Specifications
- Hardware
Prompt Onsite Replacement:
HP provides next business day onsite replacement of failed hardware units, minimizing downtime and maximizing productivity.
Reliable Support:
Rely on HP’s knowledgeable expertise and efficient service to ensure your hardware is up and running as soon as possible.
Versatile Assistance:
Access support remotely over the phone or receive in-person assistance, with support specialists ready to assist in any situation.
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components
Ensure seamless operations and uninterrupted productivity with HP 3-Year Next Business Day Service for Color LaserJet Pro MFP M479. This comprehensive service package offers upgraded service levels to enhance your warranty cover, providing peace of mind and proactive support to keep your business up and running.
Benefits of Care pack






Choose HP 3 Year Next Business Day Service for Color LaserJet Pro MFP M479 to elevate your support experience and maintain uninterrupted operations. With proactive remote diagnosis, prompt onsite support, and comprehensive coverage, you can trust HP to keep your business running smoothly.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Onsite repair |
| Duration | 3 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- HP Color LaserJet Pro MFP M479dw (W1A77A)
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.




