Features
Remote Problem Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Coverage for all HP branded components
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Exchange |
| Duration | 3 years |
| Response time | Exchange shipped next business day |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
- Z4B04A HP Ink Tank 315 AiO Prntr:TW-zh/en
- Z4B53A HP Ink Tank WL 415 AiO Prntr:TW-zh/en
- Z6Z11A HP Ink Tank 310 AiO Prntr:TW-zh/en
- Z6Z13A HP Ink Tank 319 AiO Prntr:TW-zh/en
- 7ZV78A HP Ink Tank 316 AiO Prntr:IN-en
- Z6Z95A HP Ink Tank WL 410 AiO Prntr:TW-zh/en
- Z6Z97A HP Ink Tank WL 419 AiO Prntr:TW-zh/en
- 1TJ09A HP Smart Tank 515 AiO Printer:IN-en
- 4SB24A HP Smart Tank 530 AiO Printer:IN-en
- 4SR29A Smart Tank 500
- 3YW70A HP Smart Tank 516 All-in-One Prntr:IN-en
- 6UU46A HP Smart Tank 720 AiO Printer
- 6UU47A HP Smart Tank 750 AiO Printer
- 1F3W3A HP Smart Tank 525 All-in-One
- 4A8S4A HP Smart Tank 529 All-in-One
- 1F3W2A HP Smart Tank 520 All-in-One
- 4A8R9A HP Smart Tank 521 All-in-One
- 1F3Y4A HP Smart Tank 585 All-in-One
- 4A8D9A HP Smart Tank 589 All-in-One
- 1F3Y2A HP Smart Tank 580 AiO Printer
- 4A8D4A HP Smart Tank 581 All-in-One
- 6UU48A HP Smart Tank 670 All-in-One Printer
- 28C12A HP Smart Tank 675 All-in-One Printer
- Overview
- Specifications
- Hardware
Fast and Easy Exchange Service:
Experts are ready to perform an exchange for you, ensuring a swift resolution to minimize disruptions.
Convenient Pick Up and Delivery:
Experience the convenience of door-to-door pick up and delivery, eliminating shipping costs for you.
Expert Support Specialists:
Take advantage of support specialists ready to provide remote assistance, ensuring a smooth process.
Access to Electronic Support Information:
Benefit from access to electronic support information and services to stay informed and empowered.
Features
Remote Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Coverage on All HP Components
Minimize downtime and enhance convenience with HP’s 3-Year Next Business Day Onsite Exchange Service for Laser 100x and 11xx MFP. Swift resolution with remote troubleshooting and, if needed, onsite hardware exchange by certified technicians.
Benefits of Care pack
Opt for HP’s 3-Year Next Business Day Onsite Exchange Service to ensure Laser 100x and 11xx MFP users experience minimal downtime. Onsite hardware exchange, expert support, and no shipping costs for a hassle-free service.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Exchange |
| Duration | 3 years |
| Response time | Exchange shipped next business day |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- 714Z8A HP Laser 1008a Printer
- 714Z9A HP Laser 1008w Printer
- 715A2A HP Laser MFP 1188a Printer
- 715A3A HP Laser MFP 1188w Printer
- 715A4A HP Laser MFP 1188nw Printer
- 715A5A HP Laser MFP 1188fnw Printer
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.