Features
Remote Problem Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Coverage for all HP branded components
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:

Onsite Service

Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Exchange |
| Duration | 3 years |
| Response time | Exchange shipped next business day |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
- 4WF66A HP Smart Tank 790 AiO Printer:IN-en
- Overview
- Specifications
- Hardware
Fast and Easy Exchange:
Experience swift and hassle-free exchange services performed by certified technicians.
Convenient Pick-Up and Delivery:
Eliminate shipping costs with door-to-door pick up and delivery, ensuring a seamless service experience.
Expert Remote Assistance:
Our support specialists are ready to provide remote assistance, ensuring timely issue resolution.
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components
Minimize disruptions and enhance convenience with the HP 3-Year Onsite Exchange for Smart Tank Page Limit Hi Service. This service is designed to swiftly restore your Smart Tank printer’s functionality. Benefit from top-tier remote troubleshooting, onsite hardware exchanges, and expert support to keep your printing tasks on track.
Benefits of Care pack






Elevate your Smart Tank printer’s service with HP’s 3-Year Onsite Exchange for Smart Tank Page Limit Hi Service. Enjoy rapid exchanges, expert support, and the convenience of onsite service to maintain uninterrupted printing operations.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Exchange |
| Duration | 3 years |
| Response time | Exchange shipped next business day |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- 4WF66A HP Smart Tank 790 AiO Printer:IN-en
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.


