Features
Remote Problem Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Coverage for all HP branded components
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Exchange |
| Duration | 3 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Offsite |
| Service method | Advanced unit exchange |
| Logistics options | Courier shipment and defective return |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
- 381V6A HP LASERJET TANK 1020W
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.