Features
Remote Problem Diagnosis and Support
Onsite Hardware Support
Replacement parts and materials included
Escalation management
Access to electronic support information and tools
HP remote system access and support
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Onsite repair |
| Additional support option | Accidental Damage Protection |
| Duration | 4 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
| HP Business Desktop โ HP 6xx Desktop 3 year warranty |
| HP Business Desktop โ HP 805 G8 8xx G9+ Elite/EliteDesk/EliteOne/EliteMini/CollabZoom Series 3/3/3 wty |
| HP Business Desktop โ HP 8xx Desktop 3 year warranty |
| HP Business Desktop โ HP Elite Slice/Elite Slice for Conferencing Series 3/3/3 wty |
| HP Business Desktop โ HP Presence Series 3/3/3 wty |
| HP Business Desktops โ Previous Series โ HP 1xxx Elite/EliteDesk/EliteOne/EliteMini Series 3/3/3 wty |
| HP Business Desktops โ Previous Series โ HP 2xx G5- Series 3/3/3 wty โ IN |
| HP Business Desktops โ Previous Series โ HP 4xx G6- ProDesk/ProOne Series 3/3/3 wty |
| HP Business Desktops โ Previous Series โ HP 6xx ProDesk/ProOne/Elite/EliteOne/EliteMini Series 3/3/3 wty |
| HP Digital Signage Player โ previous series โ HP MP6 Digital Signage Player |
| HP Digital Signage Player โ previous series โ HP MP9 Digital Signage Player |
| HP Business Desktop โ HP 6xx Desktop 1 year warranty |
| HP Business Desktop โ HP 805 G8 8xx G9+ Elite/EliteDesk/EliteOne/EliteMini/CollabZoom Series 1/1/1 wty |
| HP Business Desktop โ HP 8xx Desktop 1 year warranty |
| HP Business Desktop โ HP Elite Slice/Elite Slice for Conferencing Series 1/1/1 wty |
| HP Business Desktop โ HP Presence Series 1/1/1 wty |
| HP Business Desktops โ Previous Series โ HP 1xxx Elite/EliteDesk/EliteOne/EliteMini Series 1/1/1 wty |
| HP Business Desktops โ Previous Series โ HP 2xx G5- Series 1/1/1 wty |
| HP Business Desktops โ Previous Series โ HP 2xx G5- Series 1/1/1 wty โ IN |
| HP Business Desktops โ Previous Series โ HP 4xx G6- ProDesk/ProOne Series 1/1/1 wty |
| HP Business Desktops โ Previous Series โ HP 6xx ProDesk/ProOne/Elite/EliteOne/EliteMini Series 1/1/1 wty |
| HP Business Desktops โ Previous Series โ HP 7xx/8xx G8- EliteDesk/EliteOne Series 1/1/1 wty |
| HP Business Desktops โ Previous Series โ HP 7xx/8xx G8- EliteDesk/EliteOne Series 3/3/3 wty |
| HP Business Desktop โ HP 1xxx Desktop 3 year warranty |
