- Overview
- Specifications
- Hardware
Next Business Day Support:
In-person repairs, parts, and service will arrive at your door the very next business day. Our experts are dedicated to keeping you operational nine hours a day, five days a week.
Support You Can Count On:
Rest easy knowing that your hardware will be restored to optimal condition promptly, thanks to our expert knowledge and efficient service.
Help is On the Line – Or At Your Door:
Our support specialists are prepared to assist, whether it’s through remote troubleshooting over the phone or with in-person support, adapting to the demands of your situation.
Defective Media Retention:
Gain peace of mind with control over your data. HP’s Defective Media Retention feature ensures that you retain the replaced storage media, enhancing your data security.
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components

Defective media Retention

Ensure prolonged reliability and data security for your HP All-in-One Business PC with the HP All-in-One Business PC 4-Year Additional Warranty Extension featuring Defective Media Retention. Swiftly address hardware issues with the assurance of HP Hardware Next Business Day Onsite Service, offering top-tier remote assistance or convenient onsite support available the next business day. With expert help just a call away, minimize downtime and keep your focus on your work, while gaining control over your data with Defective Media Retention.
Benefits of Care pack






Invest in prolonged performance, reliability, and data security for your HP All-in-One Business PC with the 4-Year Additional Warranty Extension featuring Defective Media Retention. HP’s commitment to next business day support, remote diagnosis, and efficient onsite assistance ensures uninterrupted productivity, coupled with enhanced control over your valuable data.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Onsite repair |
| Additional support option | Defective media retention |
| Duration | 5 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Countries/Regions Available | India |
- HP Business Desktop – HP 2xx Desktop 1 year warranty – CN TW IN
- HP Business Desktop – HP 2xx/3xx G6+ Pro/ProOne/ProMini Series 1/1/1 wty – CN TW
- HP Business Desktop – HP 2xx/3xx G6+ Pro/ProOne/ProMini Series 1/1/1 wty – IN
- HP Business Desktop – HP 4xx Desktop 1 year warranty
- HP Business Desktop – HP Zhan G9+ Pro/ProOne/ProMini Series 1/1/1 wty – CN
- HP Business Desktops – Previous Series – HP 405 G8 4xx G9+ Pro/ProDesk/ProOne/ProMini Series 1/1/1 wty
- HP Business Desktops – Previous Series – HP 4xx G7-8 ProDesk/ProOne Series 1/1/1 wty
- Overview
- Specifications
- Hardware
Next Business Day Support:
In-person repairs, parts, and service will arrive at your door the very next business day. Our experts are dedicated to keeping you operational nine hours a day, five days a week.
Support You Can Count On:
Rest easy knowing that your hardware will be restored to optimal condition promptly, thanks to our expert knowledge and efficient service.
Help is On the Line – Or At Your Door:
Our support specialists are prepared to assist, whether it’s through remote troubleshooting over the phone or with in-person support, adapting to the demands of your situation.
Defective Media Retention:
Gain peace of mind with control over your data. HP’s Defective Media Retention feature ensures that you retain the replaced storage media, enhancing your data security.
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components

Defective media Retention

Ensure prolonged reliability and data security for your HP All-in-One Business PC with the HP All-in-One Business PC 4-Year Additional Warranty Extension featuring Defective Media Retention. Swiftly address hardware issues with the assurance of HP Hardware Next Business Day Onsite Service, offering top-tier remote assistance or convenient onsite support available the next business day. With expert help just a call away, minimize downtime and keep your focus on your work, while gaining control over your data with Defective Media Retention.
Benefits of Care pack






Invest in prolonged performance, reliability, and data security for your HP All-in-One Business PC with the 4-Year Additional Warranty Extension featuring Defective Media Retention. HP’s commitment to next business day support, remote diagnosis, and efficient onsite assistance ensures uninterrupted productivity, coupled with enhanced control over your valuable data.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Onsite repair |
| Additional support option | Defective media retention |
| Duration | 5 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Countries/Regions Available | India |
- HP Business Desktop – HP 2xx Desktop 1 year warranty – CN TW IN
- HP Business Desktop – HP 2xx/3xx G6+ Pro/ProOne/ProMini Series 1/1/1 wty – CN TW
- HP Business Desktop – HP 2xx/3xx G6+ Pro/ProOne/ProMini Series 1/1/1 wty – IN
- HP Business Desktop – HP 4xx Desktop 1 year warranty
- HP Business Desktop – HP Zhan G9+ Pro/ProOne/ProMini Series 1/1/1 wty – CN
- HP Business Desktops – Previous Series – HP 405 G8 4xx G9+ Pro/ProDesk/ProOne/ProMini Series 1/1/1 wty
- HP Business Desktops – Previous Series – HP 4xx G7-8 ProDesk/ProOne Series 1/1/1 wty
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.




