Features
Remote Problem Diagnosis and Support
Onsite Hardware Support Available Next Business Day
Inclusion of Replacement Parts and Materials
Efficient Escalation Management
Access to electronic support information
HP remote system access and support
Accidental Damage Protection
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Onsite repair |
| Additional support option | Accidental damage protection |
| Duration | 5 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Service type | ELECTRONIC CARE PACK |
| Care Pack type | Electronic |
| Product type | Care Pack |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
| 2TK78UC | HP ProBook 640 G2 Notebook PC |
| 5EG74AV | HP ProBook 640 G5 Notebook PC IDS Base Model |
| 4D0M3PA | HP ProBook 640 G8 Notebook PC (1Y5E7AV) |
| 4D0M0PA | HP ProBook 640 G8 Notebook PC (1Y5E3AV) |
| 4Q1T0PA | HP ProBook 635 Aero G8 Notebook PC (276K4AV) |
| 4X5S7PA | HP ProBook 630 G8 Notebook PC (1Y4Z7AV) |
| 4D0M2PA | HP ProBook 640 G8 Notebook PC (1Y5E3AV) |
| 38Q20UC | HP ProBook 640 G8 Notebook PC (1Y5E3AV) |
| 1Y5E0AV | HP ProBook 640 G8 Notebook PC IDS Base Model |
| 396V0EC | HP ProBook 640 G8 Notebook PC (1Y5E3AV) |
| 4Q1T3PA | HP ProBook 635 Aero G8 Notebook PC (276K8AV) |
