- Overview
- Specifications
Door-to-Door, Pickup, and Return:
HP covers door-to-door, pickup, and return delivery for the repair or replacement of your supported printer, ensuring convenience for you.
Convenient 7 Days a Week Support:
Connect conveniently with an HP service representative seven days a week via phone or chat. Receive friendly and knowledgeable support whenever you need it.
Confidence in Issue Resolution:
Trust that your issues will be resolved using original HP parts, backed by HP’s extensive knowledge and expertise in printer technology
Features
Remote Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Coverage on All HP Components
Prepare for the unexpected and extend your protection beyond the standard limited warranty with HP Care Packs. These packs offer broader coverage options to prevent out-of-pocket expenses for unforeseen repairs or replacements. Benefit from simple pricing, a straightforward process, and exceptional support.
Benefits of Care pack
Opt for the HP 3-Year Care Pack with Pickup and Return Support for OfficeJet Printers to ensure comprehensive coverage, convenient support, and the use of original HP parts for efficient issue resolution.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Exchange |
| Duration | 3 years |
| Response time | Exchange shipped next business day |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- Overview
- Specifications
- Hardware
Door-to-Door, Pickup, and Return:
HP covers door-to-door, pickup, and return delivery for the repair or replacement of your supported printer, ensuring convenience for you.
Convenient 7 Days a Week Support:
Connect conveniently with an HP service representative seven days a week via phone or chat. Receive friendly and knowledgeable support whenever you need it.
Confidence in Issue Resolution:
Trust that your issues will be resolved using original HP parts, backed by HP’s extensive knowledge and expertise in printer technology
Features
Remote Diagnosis and Support
Next Business Day Onsite Support
Replacement Parts and Materials
Efficient Escalation Management
Coverage on All HP Components
Prepare for the unexpected and extend your protection beyond the standard limited warranty with HP Care Packs. These packs offer broader coverage options to prevent out-of-pocket expenses for unforeseen repairs or replacements. Benefit from simple pricing, a straightforward process, and exceptional support.
Benefits of Care pack
Opt for the HP 3-Year Care Pack with Pickup and Return Support for OfficeJet Printers to ensure comprehensive coverage, convenient support, and the use of original HP parts for efficient issue resolution.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Exchange |
| Duration | 3 years |
| Response time | Exchange shipped next business day |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite unit exchange |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
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Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.