Features
Remote Problem Diagnosis and Support
Onsite Hardware Support Available Next Business Day
Inclusion of Replacement Parts and Materials
Efficient Escalation Management
Access to electronic support information
HP remote system access and support
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support Type | Onsite Repair |
| Duration | 5 years |
| Response Time | Next Business Day Response |
| Coverage Window | Standard workdays – 9 hours |
| Place of Service | Onsite |
| Service Method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Additional Information | Excludes external monitor |
| Service type | ELECTRONIC CARE PACK |
| Care Pack Subtype | BASE |
| Product type | Care pack |
| Countries/regions available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
| 38U41UC | HP Pro c640 Chromebook (9WL21AV) |
| 4J9S1UP | HP Pro c645 Chromebook (1Z9V3AV) |
| 4S934PA | HP Pro c640 G2 Chromebook Enterprise (355U8AV) |
| 496K4EC | HP Elite c1030 Chromebook (3M050AV) |
| 670B6PA | HP Pro c640 G2 Chromebook (355U0AV) |
| 567K6PC | HP Pro c645 Chromebook (1Z9V3AV) |
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.