Features
Remote Problem Diagnosis and Support
Onsite Hardware Support
Replacement parts and materials included
Escalation management
Access to electronic support information and tools
HP remote system access and support
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Onsite repair |
| Duration | 1 year |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | Post warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
| HP Consumer Desktop – Envy All-in-One – 2y wty |
| HP Consumer Desktop – Envy Desktop -2y wty |
| HP Consumer Desktop – HP/Compaq All-in-One |
| HP Consumer Desktop – HP/Compaq/Stream Desktop |
| HP Consumer Desktop – Pavilion 5xx Desktop |
| HP Consumer Desktop – Pavilion All-in-One |
| HP Consumer Desktop – Pavilion All-in-One – 2y wty |
| HP Consumer Desktop – Pavilion Desktop |
| HP Consumer Desktop – Pavilion Desktop – 2y wty |
| HP Consumer Desktop – Presario/Pavilion Desktop 3/3/3 APJ wty |
| HP Consumer Desktop – Previous Series – Omni (All other) – 2y wty |
| HP Consumer Desktop – Previous Series – Pavilion Desktop |
| HP Consumer Desktop – Previous Series – Presario Desktop |
| HP Consumer Desktop – Previous Series – Presario Entry Desktop |
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.