Features
Remote Problem Diagnosis and Support
Onsite Hardware Support
Replacement parts and materials included
Escalation management
Access to electronic support information and tools
HP remote system access and support
Benefits of Carepack
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
Onsite Service
Genuine HP Spare
Pan India Support
24/7 online support
No Hidden Costs
Expertise of HP engineers
Product Details
| Support type | Onsite repair |
| Duration | 3 years |
| Response time | Next business day response |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Onsite |
| Service method | Onsite repair |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
Eligible Device
HP Care Packs offer additional protection and support for your HP devices beyond the standard warranty. Here are the key benefits:
| HP Consumer Desktop โ HP/Compaq All-in-One |
| HP Consumer Desktop โ HP/Compaq/Stream Desktop |
| HP Consumer Desktop โ Previous Series โ Pavilion Desktop |
| HP Consumer Desktop โ Previous Series โ Presario Entry Desktop |