- Overview
- Specifications
- Hardware
Door-to-Door, Pickup, and Return:
HP covers door-to-door, pickup, and return delivery for the repair or replacement of your supported printer, ensuring convenience for you.
Convenient 7 Days a Week Support:
Connect conveniently with an HP service representative seven days a week via phone or chat. Receive friendly and knowledgeable support whenever you need it.
Confidence in Issue Resolution:
Trust that your issues will be resolved using original HP parts, backed by HP’s extensive knowledge and expertise in printer technology
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components
Be well-prepared for any situation with the HP 5-Year Service Plan featuring Pickup and Return Support for Officejet Pro Printers. Elevate and extend your protection beyond the standard limited warranty with HP Care Packs, offering comprehensive coverage to mitigate unexpected expenses for repairs or replacements. The process is simple, the pricing is straightforward, and the support is exceptional.
Benefits of Care pack






Choose the HP 5-Year Service Plan with Pickup and Return Support for Officejet Pro Printers for a worry-free experience. With comprehensive coverage, prompt services, and access to genuine HP parts, your Officejet Pro Printer remains a reliable asset.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Pickup and return |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Offsite |
| Service method | Depot repair |
| Logistics options | Courier pick up and return |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- 5LJ20D HP OfficeJet Pro 8026 AiO Printer:IN-en
- 4KJ64D HP OfficeJet Pro 8020 AiO Printer:
- Overview
- Specifications
- Hardware
Door-to-Door, Pickup, and Return:
HP covers door-to-door, pickup, and return delivery for the repair or replacement of your supported printer, ensuring convenience for you.
Convenient 7 Days a Week Support:
Connect conveniently with an HP service representative seven days a week via phone or chat. Receive friendly and knowledgeable support whenever you need it.
Confidence in Issue Resolution:
Trust that your issues will be resolved using original HP parts, backed by HP’s extensive knowledge and expertise in printer technology
Features

Remote Diagnosis and Support

Next Business Day Onsite Support

Replacement Parts and Materials

Efficient Escalation Management

Coverage on All HP Components
Be well-prepared for any situation with the HP 5-Year Service Plan featuring Pickup and Return Support for Officejet Pro Printers. Elevate and extend your protection beyond the standard limited warranty with HP Care Packs, offering comprehensive coverage to mitigate unexpected expenses for repairs or replacements. The process is simple, the pricing is straightforward, and the support is exceptional.
Benefits of Care pack






Choose the HP 5-Year Service Plan with Pickup and Return Support for Officejet Pro Printers for a worry-free experience. With comprehensive coverage, prompt services, and access to genuine HP parts, your Officejet Pro Printer remains a reliable asset.
Terms and Conditions
- To avail ON-SITE support, please log a complaint at the HP Service Toll-free number 18002587170, and our skilled engineers will visit your location to provide assistance.
- The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).
- In the case of accidental damage protection, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.
- You will receive a certificate of Care Pack from HP within 2 to 3 days from the date of order confirmation, validating your warranty extension.
- Payment for the warranty extension is required in full in advance.
- Kindly make the payment in favour of ARM Infoserve India Pvt. Ltd.
- The principal company, HP, will provide services, ensuring reliable support and assistance.
- Please note that HP’s service, support, and warranty commitments do not cover claims resulting from the following:
- Improper use, inadequate site preparation, environmental conditions, or non-compliance with applicable guidelines.
- Unauthorized modifications or improper system maintenance or calibration not performed by HP or authorized by HP.
- Failure or functional limitations of non-HP software or products that impact systems receiving HP support or service.
- Malware (e.g., virus, worm, etc.) not introduced by HP.
| Support type | Pickup and return |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Coverage window | Standard workdays – 9 hours |
| Place of service | Offsite |
| Service method | Depot repair |
| Logistics options | Courier pick up and return |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Countries/Regions Available | India |
- 5LJ20D HP OfficeJet Pro 8026 AiO Printer:IN-en
- 4KJ64D HP OfficeJet Pro 8020 AiO Printer:
Sold by ARM Infoserve India — Serviced by HP India
About ARM Infoserve India:
ARM Infoserve India is an HP Power Services Partner (Gold) and HP Amplify Partner — one of India’s few HP-authorised resellers licensed since 2008 to sell genuine HP Care Pack warranty extensions across India.


